At Accessable Agency, aged care in more than just a service- We believe every person deserves to be treated with kindness, respect, and dignity, and that’s why we place compassionate, person-centered care at the heart of everything we do.
What is Person-Centred Care?
Person-Centred Care means seeing each resident as an individual- With their own history, preferences, values, and goals. It’s about doing with, not for. Instead of a one-size-fits-all approach, we tailor our support to meet the unique needs of each person we care for.
This includes:
- Respecting cultural backgrounds and personal identity
- Listening and involving individuals in their own care routine and decision making
- Encouragement of independence and choice making wherever possible
Why It Matters in Aged Care?
Many people we care for are in vulnerable stages of life. Compassion isn’t just comforting- Its essential. A kind smile, calm voice, or simply taking time to listen can make a huge impact in someone’s day. Person- Centered care is a way to help build trust, confidence and wellbeing, especially those living with dementia, limited mobility, or social isolation.
Our Staff Make It Possible
We work hard to match the right staff with the right facilities. Although skills are important, Values are also an important aspect to matching the right staff. Our team members are trained to deliver care with empathy, respect, and professionalism, and we ensure they understand how to support each person as an individual, not just a client.
A Commitment That Grows with You
As the needs of our clients constantly evolve, so does our care. We’re always listening, learning, and improving-Because delivering truly passionate care means being open to change and growth
At Accessable Agency, Care isn’t just what we do- it’s who we are
